Privacy Policy

Introduction

GatorByte ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gatorbyte.net or use our services.

Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and contact information (email, phone number)
• Business name and information
• Messages and communications you send to us
• Information provided through our contact forms

Website Usage Data

We automatically collect certain information about your use of our website, including:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Provide and improve our web design services
• Communicate with you about our services
• Analyze and improve our website performance
• Comply with legal obligations

Information Sharing

We may share your information with third-party service providers who assist us in operating our business, including:

• Netlify (for website hosting and form processing)
• Google Analytics (for website analytics, if applicable)
• Email service providers
• Twilio (for text message alerts)

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

Text Message Alerts

GatorByte runs booking and inquiry systems for the small businesses we build websites for. When a client business asks for it, we send text message alerts to that business's own staff, for example when a new booking or quote request arrives. We only send these alerts to mobile numbers whose owners have agreed in writing to receive them.

• Message frequency varies with how many bookings and requests the business receives.
• Message and data rates may apply.
• Reply STOP to any alert to stop receiving them, or HELP for help.
• We do not share or sell mobile phone numbers or text messaging consent with third parties or affiliates for marketing or promotional purposes. Numbers are used only to send the alerts described here, through our messaging provider.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Request information about how we use your data

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.